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    News
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    Kartal Otel

    New Consept

    A BRAND NEW KARTAL OTEL!

    We invite you to discover our fully renovated rooms!

    Our chalet-style deluxe rooms, designed to fulfill all skiers’ needs and wants, bring luxury and comfort to your snow vacation. With our 45 years of experience, we are looking forward to serve you in our long-awaited new rooms.

    OUR NEW CONCEPT

    In order to provide our guests a better quality service, our concept has been modified to FULL BOARD. Breakfast, lunch and dinner served in open-buffet and non-alcoholic beverages served with meals, our famous five o’clock tea and pastry, and the night soup are included in the price. Following the tradition of our founder Mazhar Murtezaoğlu, we serve black tea, our own produce linden tea and water free of charge all day in our Lobby Bar.

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    CANCELLATION POLICY

    Our early-booking sales are non-refundable. All other reservations are refunded on the condition that the guest informs the hotel in a written format at least 24-hour in advance.

    Cancellations without the 24-hour notice and no-shows without force majeure* status are not granted full refund and 45% of the total reservation amount is deducted from the total amount. The remaining payment after the deduction is made within 10 business days.

    For date changes requested in a written format, the guest must inform the hotel with at least 24-hour notice. The date changes are free of charge only if the changed date is for the same duration and price.

    Early check-outs without a documented force majeure* are subjected to 45% deduction from the remaining balance.

    All refunds are made after deducting the bank transaction costs. (5%)

    *Force majeure events: Death, birth, accident, sickness